Terms and Conditions of Use

Effective Date: 13 May 2026

Welcome to denisemosawi.com (the “Site”), operated by Denise Mosawi, RCC, MC, MBA (“I,” “me,” or “my”). This Site hosts two distinct offerings: (A) my private counselling practice, and (B) The Neurodivergent Podcasts, a free community resource for caregivers. By accessing or using this Site, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use the Site.

Part A: Counselling Services

A1. About This Part

This section applies to pages and content related to my private counselling practice, including service descriptions, my background and approach, and session booking. It is intended for general informational purposes and does not constitute a therapeutic relationship until a formal client intake and consent process has been completed.

A2. No Substitute for Professional Advice

Content describing counselling approaches or general information on these pages is not a substitute for individualized professional counselling, medical, or psychiatric advice, diagnosis, or treatment specific to your situation or your child’s situation.

A3. Not for Emergencies

This Site and any contact form on it are not monitored in real time and must not be used to communicate urgent or emergency matters. If you or someone you know is experiencing a mental health crisis or is in danger, please contact emergency services (911) or a crisis line immediately.

A4. Booking and Services

Session bookings are managed through Jane App at denisemosawi.janeapp.com. Submitting a booking request does not guarantee an appointment until confirmed. Fees, cancellation policies, and session terms will be provided separately as part of the intake and consent process before services begin.

Part B: The Neurodivergent Podcasts

B1. About This Part

This section applies to The Neurodivergent Podcasts content on this Site — podcast episodes, caregiver handouts, and related links — a free educational resource for caregivers of neurodivergent children and youth in British Columbia. Engaging with this content does not involve or establish a counselling or client relationship of any kind.

B2. Not Professional or Clinical Advice

This content is provided for general educational and informational purposes only. Every child and family’s situation is different; please consult a qualified professional for guidance specific to your circumstances.

B3. Not for Emergencies

This content is not monitored in real time and must not be used to seek help in a crisis. If you or someone you know is at risk of harm, contact 911 or a local crisis line immediately.

B4. External Links and Third-Party Resources

This content includes links to external organizations and resources, chosen from reputable organizations in good faith. These links are provided for convenience only. I do not control, endorse, or take responsibility for the accuracy, currency, or content of external sites, and inclusion of a link does not imply personal vetting or a guarantee of suitability for your situation. Please verify details directly with the relevant organization, especially regarding funding, eligibility, or urgent support.

B5. Podcast and Handout Content

Content may reference specific programs, organizations, or approaches that are subject to change; please confirm current details directly with the relevant organization before relying on them.

B6. No Fees, No Guarantees

This content is provided free of charge, “as is,” without warranties of any kind, express or implied, including as to accuracy, completeness, or fitness for a particular purpose.

General Terms (Apply to Both Part A and Part B)

G1. Privacy

Your personal information is collected, used, and disclosed in accordance with my Privacy Policy, available in the footer of this Site, which complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and BC’s Personal Information Protection Act (PIPA).

G2. Intellectual Property

All content on this Site — including text, graphics, logos, images, podcast audio, and handouts — is owned by me or used with permission, and is protected by copyright and other intellectual property laws. You may share links to this content, but may not reproduce, redistribute, or create derivative works from it (including for commercial purposes) without my prior written consent.

G3. Third-Party Links

This Site may contain links to third-party websites (e.g., Jane App, Zoom, and the external resources referenced in Part B). I am not responsible for the content, privacy practices, or terms of use of any linked third-party sites.

G4. Limitation of Liability

To the fullest extent permitted by law, I am not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this Site or its content, whether related to Part A or Part B. Use of this Site is at your own risk.

G5. Changes to These Terms

I may update these Terms and Conditions from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

G6. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

G7. Contact

Questions about these Terms and Conditions can be directed to us via the contact form on this Site.